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CLOSED-Customer Relationship Management (CRM) RFP #SPL-R-1506-MR

Original Date Posted: July 30, 2015 10:38 am


Due Date: August 31, 2015 at 3:00PM

Click here to access Request for Proposal #SPL-R-1506-MR.docx

RFP Due Date & Time: August 31, 2015 at 3:00PM

Addendum: 08/07/2015

The Seattle Public Library (Library) is soliciting proposals from qualified vendors to provide a SaaS (Software as a Service) CRM solution and associated implementation services in accordance with the requirements detailed within this RFP document. 

RFP Procurement Schedule
Table 1: Procurement Schedule

Schedule of Events Date/Time
Solicitation Release 7-30-2015
Pre-Submittal Conference 1:00 PM 8-5-2015
Deadline for Questions 12:00 PM 8-7-2015
Response Deadline 3:00 PM 8-31-2015
Interviews (if requested) September – October 2015
Selection September – October 2015
Negotiation of Agreement September – October 2015
Contract Execution September – October 2015

 The Seattle Public Library Business Office reserves the right to modify this.
Changes will be posted on the City of Seattle website or as otherwise stated.

Procurement Contact
Library Business Office: Dean Nishimura (dean.nishimura@spl.org)

 

Table 2: Delivery Address
It is important to use the correct address for the delivery method you chose.

EMAIL SUBMISSION
Library Business Office Dean Nishimura, Business Office Manager dean.nishimura@spl.org
PLACE “PROPOSAL: SPL-R-1506-MR – CRM Platform & Implementation & YOUR COMPANY NAME IN THE TITLE OF YOUR EMAIL

Unless authorized by the Library Business Office, no other Seattle Public Library (Library), City of Seattle (City) official or employee may speak for the Library regarding this solicitation until the award process is complete. Any Proposer contacting other Library, City officials or employees does so at Proposer’s own risk. The Library and City are not bound by such information.


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