CLOSED-Customer Relationship Management (CRM) RFP #SPL-R-1506-MR
Original Date Posted: July 30, 2015 10:38 amClick here to access Request for Proposal #SPL-R-1506-MR.docx
RFP Due Date & Time: August 31, 2015 at 3:00PM
The Seattle Public Library (Library) is soliciting proposals from qualified vendors to provide a SaaS (Software as a Service) CRM solution and associated implementation services in accordance with the requirements detailed within this RFP document.
RFP Procurement Schedule
Table 1: Procurement Schedule
| Schedule of Events | Date/Time |
| Solicitation Release | 7-30-2015 |
| Pre-Submittal Conference | 1:00 PM 8-5-2015 |
| Deadline for Questions | 12:00 PM 8-7-2015 |
| Response Deadline | 3:00 PM 8-31-2015 |
| Interviews (if requested) | September – October 2015 |
| Selection | September – October 2015 |
| Negotiation of Agreement | September – October 2015 |
| Contract Execution | September – October 2015 |
The Seattle Public Library Business Office reserves the right to modify this.
Changes will be posted on the City of Seattle website or as otherwise stated.
Procurement Contact
Library Business Office: Dean Nishimura (dean.nishimura@spl.org)
Table 2: Delivery Address
It is important to use the correct address for the delivery method you chose.
| EMAIL SUBMISSION |
| Library Business Office Dean Nishimura, Business Office Manager dean.nishimura@spl.org PLACE “PROPOSAL: SPL-R-1506-MR – CRM Platform & Implementation & YOUR COMPANY NAME” IN THE TITLE OF YOUR EMAIL |
Unless authorized by the Library Business Office, no other Seattle Public Library (Library), City of Seattle (City) official or employee may speak for the Library regarding this solicitation until the award process is complete. Any Proposer contacting other Library, City officials or employees does so at Proposer’s own risk. The Library and City are not bound by such information.
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