Tag: Systems
CLOSED-Request for Information (RFI) for New Customer Information Systems (NCIS) and Support/Development of a Customer Self Service (CSS) Portal, SCL #CC-2016-008
Original Date Posted: February 17th, 2016Click here to view the full RFI – posted 2/16/2016 City of Seattle (City) departments Seattle City Light (SCL) and Seattle Public Utilities (SPU) are engaged in replacing their current shared billing system Consolidated Customer Service System (CCSS) and several other ancillary applications with Oracle Customer Care & Billing (CC&B), Customer Self-Service Portal (CSS), Business […]
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Tags: Customer, Information, Portal, Systems